Apply for
Transport customer service manager?
JOBS
Apply for
Transport customer service manager?
As responsible for the Transport Customer Service, you are in charge of coordinating the team active on administrative follow-up of all transport documents. You are the point of contact for our customers, planning team and dispatching. You report directly to the Transport operations manager.
Your responsibilities
You are responsible for coordinating the customer service team:
You implement processes and reporting tools to operations (planning team and customer)
You coordinate the main customer accounts
You keep track on process monitoring and develop critical eye to implement improvement
You are key user for our TMS
Your profile
You have a master education and experience in logistics, supply chain, transportation or equivalent ability is an asset
You are hands-on, flexible and stress resistant
You have people management skills
You are fluent in Flemish, French and English is essential
You have strong interest in change management
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